Foreign trade · Chile
We manage your cargo before Chile Customs, SAG, Sernapesca and every agency in the supply chain, with precision and real-time visibility. Leading Chilean foreign trade since 1949. Work safely with an agency certified as an Authorized Economic Operator (AEO).
Tell us what you need and we contact you with a proposal.
STEPHENS is a Chilean customs agency, founded in 1949 and certified as an Authorized Economic Operator (AEO) by the Chile National Customs Service. It handles imports, exports, domestic transport, cargo insurance and foreign trade advisory, with its own staff across Chile — from Arica to Punta Arenas and real-time cargo tracking.
What we do
Tariff classification, customs declaration, inspection and permits — with AEO backing and real-time visibility.
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Export declaration (DUS), SAG/Sernapesca certifications and shipment coordination to any market.
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Regulatory guidance, duty optimization under trade agreements and planning for new operations.
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Port-to-door coordination anywhere in Chile, integrated with your clearance.
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International and domestic coverage arranged with your clearance — one interlocutor.
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ComexVision: status, documents and costs of every operation, online, 24/7.
Learn more →Why Stephens
We are an Authorized Economic Operator: Chile Customs audited our processes and certified us as a secure, reliable operator. A seal granted by the authority — not an adjective. What it means for your cargo →
Nearly 80 years of continuous operation: one of Chile's three largest customs agencies, with a verifiable track record behind every clearance.
Real-time tracking, documents, costs and alerts. It lets us serve an occasional shipment and a large-scale program with the same standard of excellence.
From Arica to Punta Arenas with our own staff — no third parties. Very few agencies can say that. See our network →
How we work
Tell us about your operation and receive a proposal with costs and timelines.
We review and prepare everything before filing, to avoid observations.
We manage customs and every regulator until your cargo is released.
You follow progress, documents and costs in real time on ComexVision.
Our own technology
ComexVision shows the status of every clearance, its documents and costs, online 24/7 — with proactive alerts when something needs your decision. Learn about the platform →
Illustrative view of the panel.
FAQ
Yes. For imports above USD 3,000 FOB, Chilean regulation requires a licensed customs broker. Below that amount you may file directly with Customs.
It depends on the cargo and inspections. With complete documents and no observations, a clearance can be processed in a few days. The key to avoiding delays is declaration quality: correct classification, complete paperwork and permits filed on time.
The Authorized Economic Operator is a certification from the Chile National Customs Service accrediting, after an audit by the authority, that the operator's processes are secure and compliant. Working with an AEO agency means working with an audited link in the chain. Learn about our certification →
Generally: commercial invoice, transport document (BL, AWB or waybill), packing list and the product permits (for example SAG or Sernapesca, where applicable).
Head office in Viña del Mar and coverage from Arica to Punta Arenas with our own staff: Arica, Iquique, Antofagasta, Los Andes, Valparaíso, Santiago Airport, Santiago – Las Condes, San Antonio, Talcahuano, Puerto Montt and Punta Arenas. See the network →
Get a quote from an AEO-certified agency. Clear costs and timelines, answered by a real executive.
